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Annual General Meeting:
11.00 am, Thursday September 8th 2011, at MSM Cannock base, 28 Manor Avenue, Cannock
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Service User Meetings:
Cannock: Monday at 1:30pm.
June 20th, July 18th, August 15th, September 19th, October 17th, November 14th, and December 19th.
Wombourne: Wednesday at 1:30pm.
June 22nd, July 20th, August 17th, September 2nd, October 19th, November 16th and December 21st.
Stafford: Friday at 11:00am
June 24th, July 22nd, August 19th, September 23rd, October 21st, November 18th and December 16th.
These dates may be subject to change.
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Out of Hours+Plus Service (OoH)
The re-engineered OoH is well and truly underway in both Stafford and Cannock on Saturdays and Sundays. Please note: the service in Stafford has moved from Trinity Church to the Chartley Cemtre. Volunteers and staff have undertaken formal training in the Recovery Star model of helping improve wellness, and are now working with referred clients on a personalised, 1:1 basis. There have been some teething problems - referral trickle rather then pour in – but all involved are making every effort to achieve successful outcomes in terms of individual clients and the overall contract. MSM management is working hard to support the changes demanded by this new way of working, and to gather all data needed to ensure the service runs effectively.
Anyone accessing OoH works with the Recovery Star, and can also access the 'safe space' run by volunteers alongside this individual service. Most referrals (75%) will come from health care professionals, but clients that have been using MSM throughout the years may refer themselves to arrange an appointment to begin their Recovery Star journey.
Recovery Star:
The Recovery Star is a tool we are pleased to incorporate into the support our organization offers, not simply as part of the OoH Service. Many volunteers, staff, and Trustees, learned a lot right across their Recovery Star training. The 'Star' provides a simple way to help people measure their wellness (and needs) across 10 elements of life - the 10 points of the Star - Managing Mental Health; Physical Health & Self Care; Living Skills; Social Networks; Work; Relationships; Addictive Behaviour; Responsibilities; Identity & Self Esteem; Trust & Hope.
The 'magic' of Star work is that it is the individual client, not a health or social care professional, who owns and holds on to their 'work'. It is hoped that this will lead to folk not having to go through a complete assessment process each time they seek new forms of advice or support, or each time they meet a new 'help professional'. The individual can put the 'points' they have previously identified into practice not just with our organization, but with anyone else they access when in need of help and support. The aim of this Recovery work is to help individuals move forward with their own lives, developing knowledge and skills as they move toward problem-solving, independent living, volunteering, education and work.
However, the prospect of this type of work can be daunting to some; changes to the usual can be just plain scary. The recommendation to individuals unsure of this Recovery Star model is give it a chance - make an appointment, sit down with someone versed in the process, and have a look at it. Don’t dismiss Recovery Star work before finding out how it operates. You have to try things in life to decide if you like them or find them useful.
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Facebook Facebook Facebook
As another approach to peer-support, a bunch of like-minded, and web-literate, folk have decided to give supportive Facebook interaction a go. A 'Friends of Mid Staffs Mind' page has been set up, with the intention of promoting the organization, as well as providing interesting and useful ideas / information. Anyone can come along and 'LIKE' this page. Comments can be added to anything the administrators post, however individuals cannot post anything themselves - this is intended to be an informative, helpful resource page.
There is also a 'Friends of Mid Staffs Mind' group. This enables any member of the group to participate in friendly, helpful, supportive group chat. This is a way for folk to communicate with one another outside our 'safe space' hours. Members must be approved by the administrators before they can interact in the group.
Please note: These pages are run by and for service users / group members; in no way shall Mid Staffs Mind as an organization be liable for anything that occurs in regards to these pages.
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What is Peer Support?
“Peer support is not like clinical support. In peer support we understand each other
because we've been there, shared similar experiences.”
Peer Support allows people to give and receive care & help based on mutual respect, commonality, shared responsibility, and agreement as to what really helps; it does not rest on diagnosis or the medical model. It is about true empathy with another human, and the shared experience of mental and emotional pain.
The ‘Peer’ is someone with current or previous experience of mental health problems. ‘Peer Support Volunteers’ support folk with similar experience, socially, emotionally, and practically e.g. listening non-judgmentally, empathizing, &/or providing information, running groups / activities etc.
“Peers don't see each other as patients... as peers we can remind ourselves we are people first. Because we have all been there we can help each other change our patterns
and get out of ruts that we may be stuck in.”
Don't we already 'do' Peer Support?
You most certainly do! Informal Peer Support has always been a central element of MSM, with friends being a 'listening ear’, giving feedback, suggestions etc. Sometimes just a cup of tea and 10 minutes does it! Some formal Peer Support takes place with Service User volunteers organizing groups like Music & Badminton. “It is reassuring to meet others who are experiencing just the same kinds of feelings;
to know you are not the only one.”
What is different about this 'new' Peer Support?
Many folk who use MSM want to get involved in the planning, running, and development of activities and services. We want to ensure Peer Support Volunteers are fully trained, properly supported, and recognized for their crucial role. Also, despite losing core funding, MSM seems to offer something unique to those who knock on our door – open acceptance, honest concern, and real care... we believe this is worth fighting to keep... without funding we need to find new ways to do it! “It is encouraging to hear about self-help tips that have worked for other people
and to have the support of the group to try them out for yourself.”
What does it mean for Service Users?
All who use MSM will be encouraged to contribute as much as they can to activities and services. During Peer Support sessions folk are expected to take responsibility for themselves as ‘peers’, ie. equals, using &/or contributing to the service, rather than being treated as ‘patients’ to be looked after. Such mutual support will enable us to keep our Open Access / 'safe spaces' (drop-ins) open, even if the format changes slightly.“When everyone is in the same boat it is easier to feel trusting, accepted and understood;
the support is relaxed and mutual.”
What does it mean for Staff?
This will enable staff to support people in a more individual and focused way, including with more ‘Person Centred Planning’ helping individuals to identify and work towards personal goals. It will allow staff to get out-&-about, building new partnerships and bridges to training, education, employment, and community groups, as well as generating new projects 'within' the organization. “It can be easier to socialize in a supportive environment and being part of the peer network
means there can be people within reach you can easily contact.”
What makes a Peer Support Volunteer?
Peer Support Volunteers will have ongoing or previous personal experience of mental health problems. Those without such experience are still very much encouraged to apply to be a MSM volunteer – it takes all sorts! The Peer Supporter running Open Access / 'safe spaces' will enjoy working with people, be approachable, a good listener, and thoughtful, capable of firmness when needed – a sense of humour would be a great asset. We like to hear from folk who would like to contribute to Peer Support sessions in other ways - we want to involve everyone, as much as possible, and support everyone in reaching their full potential.“It means sharing our vulnerabilities and our strengths and finding value in each others help.”
Why be a Peer Support Volunteer?
Peer Support Volunteers get involved for all kinds of reasons: the work is challenging and rewarding: supporting folk under stress, passing on practical coping strategies, helping with difficult behaviour, motivating people to overcome anxiety or social inhibition. Support is mutual as it helps everyone involved think through what are often shared difficulties, with others in a similar situation. Peer-led activities are often popular as they are provided by and for people with experience of using services. It provides a chance for those who use MSM to set up activities of particular interest to them. Ongoing support, training, supervision, and recognition will be provided for Peer Support Volunteers to enable folk get the most from the experience - whether road to employment, with CV, references etc., or as an end in itself e.g. to build self confidence and esteem, &/or help better manage one's own mental health concerns.
“There is the opportunity to give as well as receive support,
which can help you to feel better about yourself.”
To find our more contact: Leanne, Operational Lead
tel: (01543) 462907 or email: leanne.midstaffsmind@gmail.com
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Our Success Stories
This time we wanted to include views of individuals that access MSM. We are proud of the work of our volunteers and staff, but are equally proud of the work these folk do on a daily basis striving to be active members of our community and to find / maintain mental wellness.
All our service users have a voice, deserve to be heard, and hope to be understood. They fight a daily battle for mental and emotional stability, and to fulfil their lives to the best of their ability. The following are quotes from individuals who use our services, and the question put to them was...
“What does Mid Staffs Mind mean to you; what has it done for you?”
“Enter a stranger. Leave a friend”.
“If this place wasn’t open there would be a lot more people in St. Georges [psychiatric hospital].”
“I would feel lost if Mind wasn’t here. I have made friends and the staff is great.”
“Nice to be around people in similar situations.”
“As a victim of abuse Mind has given me a safe space.”
“I come to Cannock Mind to keep my illness on a stable level.”
“Mind had helped me make new friends and socialize. It has helped me to build my self-confidence and self-esteem. If Mind was not there for me I would probably be in [hospital] receiving treatment.
All in all Mind has helped”.
“The music group and band [has helped me], with singing and learning songs. I love to sing songs at home and it keeps me happy. It what keeps my mind going. People can’t see the illness in my head”
With a mental illness to manage and abusive home life one service user writes:
“What Mind means to me is a lifeline. There is always someone to help me to realize what my [spouse] is doing is wrong, as I can’t always understand right from wrong. When I say a lifeline that’s exactly what it is. Mind has kept me from hospital and suicide”.
If you would like to share your success story or get a thought or two included in upcoming newsletters, please get in touch via the newsletter email address, or write it down on one of those old-fangled bits of paper and drop it in to a member of staff who will forward it to the editor.
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Message from the Editor
My message this edition is simply this, THANK YOU! To everyone who has been working so hard to make this organization great. Though it seems everything has changed, I feel privileged to be a part of a group of people who are truly dedicated to the future of Mid Staffs Mind. It is a battle, and there's a lot of thinking and a lot of doing still to be done - but I think it is all extremely worthwhile. The future, in my opinion, seems promising.
yours truly, Julie D.
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email: newsletter.midstaffsmind@gmail.com
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